Hoteliers Stories

Stories From Hoteliers Who Use Chatgrow

See how hospitality teams use ChatGrow to respond faster, simplify guest communication, and create smoother experiences from first message to check-out.

Hoteliers Stories

Stories From Hoteliers Who Use Chatgrow

See how hospitality teams use ChatGrow to respond faster, simplify guest communication, and create smoother experiences from first message to check-out.

Hoteliers Stories

Stories From Hoteliers Who Use Chatgrow

See how hospitality teams use ChatGrow to respond faster, simplify guest communication, and create smoother experiences from first message to check-out.

Their mission. Their numbers. Their words.

Their mission. Their numbers. Their words.

Their mission. Their numbers. Their words.

Trusted By 100s of hotels worldwide

Trusted By 100s of hotels worldwide

Yolo Resort

Yolo Resort

Increased direct bookings from 8–10% to 18%, saving thousands in commissions. This reduced the hotel’s dependence on third-party platforms such as Booking.com or Expedia. Since the hotel pays less commission to these platforms, more of the booking revenue stays with the hotel. As a result, the hotel can save thousands in commission costs and improve its overall profitability.

Increased direct bookings from 8–10% to 18%, saving thousands in commissions. This reduced the hotel’s dependence on third-party platforms such as Booking.com or Expedia. Since the hotel pays less commission to these platforms, more of the booking revenue stays with the hotel. As a result, the hotel can save thousands in commission costs and improve its overall profitability.

More direct reservations

More direct reservations

Lower OTA commission fees

Lower OTA commission fees

Higher revenue retained by the hotel

Higher revenue retained by the hotel

The Yacht Hotel

The Yacht Hotel

Administrative work reduced by 90 percent, freeing hotel managers to be present on property. Automation handles many of these processes, allowing managers to focus less on back-office operations. This gives managers more time to supervise staff, interact with guests, and address issues directly on the property. Ultimately, the hotel can operate more efficiently while maintaining a stronger focus on guest experience.

Administrative work reduced by 90 percent, freeing hotel managers to be present on property. Automation handles many of these processes, allowing managers to focus less on back-office operations. This gives managers more time to supervise staff, interact with guests, and address issues directly on the property. Ultimately, the hotel can operate more efficiently while maintaining a stronger focus on guest experience.

90% less administrative workload

90% less administrative workload

More time for on-property management

More time for on-property management

Greater focus on guests and hotel operations

Greater focus on guests and hotel operations

Traveltron

Traveltron

Increased RevPAR by 23% thanks to automated rate plan strategies. Instead of relying on manual pricing decisions, rates are optimized automatically to match market conditions.
This helps the hotel sell more rooms at the right price while reducing missed revenue opportunities. As a result, the hotel achieved a 23% increase in RevPAR (Revenue per Available Room)..

Increased RevPAR by 23% thanks to automated rate plan strategies. Instead of relying on manual pricing decisions, rates are optimized automatically to match market conditions.
This helps the hotel sell more rooms at the right price while reducing missed revenue opportunities. As a result, the hotel achieved a 23% increase in RevPAR (Revenue per Available Room)..

Smarter pricing

Smarter pricing

Higher room revenue

Higher room revenue

Less manual work

Less manual work

Looking to increase

direct bookings?

Looking to increase

direct bookings?

Schedule a call with one of our experts to see

how Chatgrow can help boost your revenue and

keep your guests happy.

Schedule a call with one of our experts to see

how Chatgrow can help boost your revenue and

keep your guests happy.